Frequently Asked Questions
Everything you need to know about your gear and our service.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain apparel and protective gear cannot be returned once opened.
Do you offer international shipping?
Yes, Search ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as sizing can vary between different sports brands.
Are your products covered by a warranty?
Most of our technical gear and equipment comes with a manufacturer's warranty. Please check the specific product description for details regarding coverage duration and terms.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.